Training/Workshop

Mastering Supervisory Skills and Techniques

Where

San Antonio Area Foundation, 303 Pearl Parkway, Suite 114, 78215

When

Thursday, September 07, 2017

Time

9:00 AM - 12:00 PM

Overview

This class is designed to introduce new and existing managers/leaders to theory, tools, and tips to establish and retain open communications with employees, peers, and executives that will build high performance work teams.

Description

The discussion includes having the necessary conversations and plans needed to develop employees.

Learning Objectives: 

  • Establishing your authority and credibility
  • Establishing boundaries between you, your staff and your management/leadership
  • Handling morale/attitude problems 
    • Absenteeism and tardiness
    • Responsibility and accountability
    • Goals and objectives
    • Teamwork and collaboration
  • Providing actionable performance appraisals and development plans
    • Matching employee knowledge, skills and abilities to their assignments
  • Tracking progress on projects while demonstrating confidence in your team
  • Leading effective meetings
    • Agendas
    • Time management
  • Time management – Balancing the “important” and the “urgent”

Who should take this class?

New and existing managers/leaders in any type of organization.

This workshop is included in our Nonprofit Management Certification series and fulfills three hours in the Managing Staff and Volunteers competency area.

Cost:  $60.00

Register today

Meet our Presenter:

As an Aventine Hill Partners Senior Consultant, Michelle Cox brings diverse skills such as organizational development, analytics, human resources, process management, and change management. She has served clients of all sizes ranging from large publicly-owned corporations to small privately-held companies. In addition, Michelle teaches for three colleges and universities in the areas of Organization Development, Human Resources, Statistics and Data Analytics, Project Management, and Leadership.

Since joining Aventine Hill in 2012, Michelle has helped clients with balanced scorecards, communication plans, compensation analysis, dashboards, data analytics, employee development plans, employee hiring interviews, Human Resource investigations, job design, job descriptions, kaizen events, organization design, process design, process improvement, strategic planning, training delivery, and training design. Based on customer feedback, Michelle was awarded the “Uncompromising Quality and Exceptional Service” award.

Michelle has a PhD in Organizational Leadership and an MBA with a concentration in Organizational Development. She is certified in Adult Education.


REFUND/CREDIT POLICY: The San Antonio Area Foundation has a strict no refund policy. 
If the registrant is not able to attend the workshop and/or class, a substitute may be sent. If a workshop and/or class has been unexpectedly cancelled and/or postponed by the Area Foundation, a refund or credit towards another workshop and/or class will be issued. No refunds or credits will be given for cancellations received less than 48 hours before a workshop.

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303 Pearl Parkway, Suite 114
San Antonio, TX 78215

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